Data Minimalism
Hamara form sirf zarori fields maang ta hai - naam, date of birth, email, phone. Aapke caste, religion ya passport number nahi poochte.
LEGAL REFERENCE
qk365 par apka privacy hum se mehfooz hai
Jab aap qk365 par apna account khulte ho, aapka personal tathya aur payment ka record hamari encryption mein surakshit rehta hai. Hamari privacy policy yeh samjhati hai ke...
Data EncryptionAccount SecurityPakistan JurisdictionPayment PrivacyYour Rights
Hamne privacy nizam ko samajhta ke likha hai
qk365 par aapke tathya ko lagbhag teen categories mein humne divide kiya hai: account ka info (naam, email, jati data), payment ke records (JazzCash, Easypaisa, SadaPay aur Raast ke transactions), aur gaming behaviour ka logs. Hamari servers jahan local qanoon ijazat deta hai wahan ke supported ilaqon mein ho sakte hain. Aap apne records ko download kar sakte ho, galti ko challenge
kar sakte ho, ya apna account delete ke request kar sakte ho. Hamara support team aapke swal ko solve karne ke liye har din mojud hai.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
SWALON KE JAWAB
Privacy ke liye hamse rabta karen
Team online
Email Support
[email protected] par likhen. Aapke sawal ka jawab teen din mein aa jayega. Agar aap apna email verify karna chahen, hamara link email mein aayega.
In-Account Messenger
qk365 app ke andar Message section kholen. Hamara team roz 09:00 se 23:00 tak mojud hai Pakistan Standard Time mein.
Account Settings
Apne account ka Privacy aur Settings section dekhen. Wahan ap apne data preferences set kar sakte ho aur cookies ko control kar sakte ho.
HAMARI ZIMMEDARI
Aap par bharosa rakhne ke liye hamne jo kiya hai
SSL Encryption
Har transaction aur login 256-bit SSL encryption mein ho jaata hai. Aapka password hash hokar server par save hota hai, original form mein kabhi nahi.
Payment Gateway Security
JazzCash, Easypaisa, SadaPay aur Raast - sab gateway ke sath hamara direct agreement hai. Aapka bank account details hamari servers par store nahi hote.
Regular Audits
Hamara system teesre party se check hota hai. Data breach ya unauthorized access ke liye hamara incident response plan tayar hai.
Transparent Logs
Aapke account mein Login Activity log dekh sakte ho. Har login ka time, device type aur location (approximate) wahan likha ho.
Cookies aur Tracking
Hamara site functional cookies use karta hai (session login ke liye) aur analytics cookies (aapka gameplay experience behter karne ke liye). Aap cookies disable kar sakte ho.
Third-Party Sharing
Hamara data kabhi advertiser ko, broker ko, ya data-seller ko nahi jaata. Banking regulators ko haan, legal order par. Otherwise aapka data sirf aapka hai.
HAMARI TARAH DUSRE BRAND
qk365 ki privacy posture kya akhlaqi standard hai
Local Payment Native
JazzCash, Easypaisa, SadaPay aur Raast ke sath hamara direct integration hai. Aapka bank account hamara payment gateway ko expose nahi hota.
Retention Policy
Account band hone ke baad, aapka personal data 90 days mein delete ho jaata hai. Transaction logs 2 saal tak compliance ke liye rakhte hain (qanuni jaroorat).
Jurisdiction Clarity
Pakistan ke ilaqon mein aapka data Pakistan ke qanoon ke under protected hai. Jahan access nahi, wahan aapke account kaam nahi karte.
User Consent
Aap apne privacy settings ko language mein read kar sakte ho aur accept karne se pehle change kar sakte ho. Phir se-read karne ke liye kabhi force nahi karte.
No Sale of Data
Aapka gaming data koi marketer ya research company ko nahi bikta. Hamara revenue game se aata hai, aapke data se nahi.
Breach Notification
Agar koi security issue ho to 72 ghante mein aapko email aayega. Aapko action lene ka time denge - password change, fraud check wagairah.
APKE HISAAB KI SURAKSHA
qk365 par account security ke naqat
Two-Factor Authentication
Apne account settings mein 2FA on kar sakte ho. Login...
Withdrawal Verification
Jab aap JazzCash, Easypaisa, SadaPay ya Raast se withdraw karte...
Device Fingerprinting
Aapke device ka signature hamara system mein save hota hai...
Suspicious Activity Alert
Agar unusual gameplay pattern detect ho (alag alag desh se...
Self-Imposed Limits
Aap apne account mein spending limits set kar sakte ho...
Account Recovery
Agar aapka password bhool gaye, email par recovery link aata...
Privacy ke baare mein puche jane wale sawal
Account delete ke baad aapka personal data (naam, email, phone) 90 din mein hamari system se nikal jayega. Gaming logs aur payment records 2 saal tak comply ke liye rahe sakte hain, lekin ye aapke naam se linked nahi hote - sirf account ID se. Aap anytime [email protected] par likhen aur 'Deletion Confirmation' maang sakte ho.
Nahi. qk365 aapke gaming behaviour ko marketer, advertiser, ya data broker ko nahi bechta. Hamara business model game deposits se chalti hai. Analytics ke liye hum aggregated (iska matlab total milake) data use karte hain - jisse aapka naam nahi pata chalata - taake hamari lobby aur games behter banaye.
Haan. Ye payment gateway aapke bank account details hamko nahi dete. Hamko sirf transaction ID aur status milta hai. Hamara server aur gateway ke beech encryption hai. Aapke card number ya bank password hamara logs mein kabhi save nahi hote - sirf payment confirmation.
Bilkul. 2FA se login mein ek password aur ek OTP (ek baar use hone wala code) chahiye. Agar koi aapka password chura bhi le to OTP ke bina login nahi kar sakta. Aapke Settings mein 2FA on karne ka option hai - sirf 30 second lagega.
Agar hamne koi breach detect kiya, aapko email par notification aayega - hamara taraf se direct. Hum yeh email apne account settings mein likhe email address par bhejengte. Agar aapko suspicious email mile claim karti ho qk365, [email protected] par check karwa sakte ho.
Aapke login history, deposits, withdrawals, aur game plays ka log hum 2 saal tak rakhte hain - ye local law ke liye zaroori hai. Personal data (naam, phone, address) account delete ke 90 din baad hata dete hain. Aap apne logs anytime Download karte ho aapke account settings se.
Withdraw ke baad 15 minute mein aapko email confirmation milta hai. Agar galat number likha hai, aap foran cancel kar sakte ho. Aapke account mein status 'Cancelled' ho jayega aur paise 1-2 ghante mein waapas aajate hain. Agar 15 minute baad cancel karo to hamara support team ko call karna padega - 24/7 mojud hain.